Terms & Conditions

Returns & exchanges

Returns and exchanges are accepted within seven days of receipt of the goods, but customers are responsible for return postage and packing. Exchange items will be despatched, or refunds made, upon receipt of the returned goods provided they are in an undamaged and saleable condition, so please pack them well.

Cancellations

Order cancellations are accepted within 24 hours provided that the goods have not already been despatched.

Delivery

Most orders are shipped within three days of the receipt of payment and sent to the address you choose during your checkout.

I will send you confirmation that your item has been sent.

UK:

Smaller items such as cards will be shipped standard first class.

All other items will be sent by Royal Mail 48 hours tracked.

International Shipping:

The shipping prices quoted are either standard or tracked prices for Royal Mail International.

Shipping larger works of art work, please contact the seller, as they will be shipped by a special courier.

As I am based in the UK, please allow extra time for international deliveries.

International customers are responsible for all fees, taxes and duties associated with shipping to their respective countries.

If your purchase is a gift for someone and you would like it posted directly to them, please let me know. I can also include a message from you: simply email me with your message and I can include it in the package.

If your item arrives damaged or appears to be lost in the post, please contact me immediately.

For larger works of art please contact me.

Artwork by Annukka Costello
Artwork by Annukka Costello